Contact Us
Email: Customer Service
Toll Free: 877-425-4897
Customer Service Hours: 9am-4pm PST, Mon-Fri (excluding holidays)
If you would like to know the status of your order, all you will need is your order number (5 digits) and the zip code we are shipping to. Click Here for the order status status page.
If you are looking for the timing of your Tervis Tumbler order, click here for the estimated arrival date via UPS Ground Service
Thank you for stopping by - we know you have many choices for your cooking and kitchen-related purchases. Our goal is to help you make the most informed decision you can, and at the same time offer you the best value.
We realize you want answers to your questions quickly because your time is limited; we strive to answer all emails within 24 hours, even on most weekends. So please feel confident in a speedy reply when you fill out the form below.
Many questions are answered and addressed here: Customer Support




