We offer 100% new, unused items in our clearance, dent and scratch section. Our dent and scratch items are typically items that have nothing more than damage to the retail box, however they are unused and still under warranty. The condition will be clearly stated in the item description. Please note, due to the steep discounting of these items, we do not accept any returns for any reasons. If you are unsure of your purchase, please contact us PRIOR to buying the item so we may address any of your questions prior to your purchase.